At Osaw Industrial Products Pvt. Ltd. (Indosaw), we are committed to providing top-quality products. If you encounter a manufacturing defect or an issue with workmanship, we are happy to offer a replacement.
To report a defect, please contact our customer service team at info@indosaw.com or 9896092926.
within 30 days of purchase. Our team will guide you through the return process.
Items must be returned in their original, unused condition, including the packaging, as they were when delivered to you.
Once we receive and inspect the returned product, we will inform you whether your replacement request has been approved. If approved, we will send a replacement promptly at no additional cost to you.
This policy ensures clarity regarding the process for addressing manufacturing defects and provides customers with straightforward instructions for requesting a replacement.